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About Abbot

Abbot is a powerful AI-powered assistant created to increase customer success and enhance team workflows. It links to popular group chat platforms such as Slack for better conversation management and timely responses. Abbot is more than simply tracking exchanges, as it also interconnects with GithHub and Zendesk for essential internal systems integration, thereby helping teams to centralize all customer dealings and organize their workflow.

Furthermore, Abbot's automation features let teams build and execute scripts in popular coding languages such as C#, JavaScript, and Python, allowing for smooth automation and communicative-triggered actions. On top of this, Abbot offers summarization and next-step guidance for fast understanding of customer chat topics and needs.

In addition, Abbot prioritises safety and security, being SOC 2 compliant and safeguarding user data. To conclude, Abbot is a convenient AI assistant for those seeking to limit customer assistance problems and upgrade their success efforts. It enables conversation tracking, workflow optimization, automation functions, summaries and recommended steps, and data security.

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