Coher is an AI solution that equips customer service teams with the capacity to increase their support availability without needing to increase their staffing. It can autonomously resolve up to 60% of tickets while quickly and tailored responding to customer inquiries using multiple communication channels. Live analytics are then used to evaluate customer habits and detect future content concerns. Through its AI, Coher draws from existing customer discussions and support documentation to deliver precise replies. Its autonomous self-service options also promote monetary gain by improving customer navigation.
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