Kore.ai is an AI-driven conversational platform which enables businesses to spawn remarkable customer, agent, and employee experiences, on both voice and digital channels. Its suite of products, including SmartAssist, AgentAssist, BankAssist, HR Assist, RetailAssist, HealthAssist, to name a few, grants companies with the means to optimize their customer and employee activities. Moreover, the platform's AI-driven virtual assistants and workflow engines hasten oftentimes repetitive tasks and inquiries, allowing those who work in the field to focus on more pressing business matters. Additionally, users can also avail of teachings and learning material through Kore.ai Academy, assisting people in cultivating their conversational AI capabilities. Notably, in 2023 Gartner's Magic Quadrant for Enterprise Conversational AI Platforms, Kore.ai is identified as a leader.
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